Obstructive Sleep Apnea (OSA) is one of the most common but treatable sleep disorders around the world. According to the National Council on Aging, approximately 39 million U.S. adults have OSA. One of the most widely accepted treatments for OSA is Positive Airway Pressure Therapy (CPAP).
Once a patient is diagnosed with OSA and CPAP therapy has been ordered, there are some key factors that must be implemented for long term success. This article will discuss the keys to successful initiation of CPAP therapy for patients along with maintaining adherence to therapy. This will result in an optimal CPAP Resupply Program for Durable Medical Equipment (DME) Companies.
Initiation of Therapy
When a patient initiates CPAP therapy, education and understanding are the first keys to success. The patient must understand the diagnosis of OSA along with its risk factors. Education on use of the device and how the therapy helps them have more restful sleep will assist the patient in working toward long-term adherence. The patient will need to understand that their health is a life-long commitment.
Disposable Supplies
Another key education point is the long-term commitment of replacing and maintaining good CPAP supplies. CPAP supplies are constructed with medical grade components but also constructed so that the supplies will be optimally comfortable for the patient to wear. Daily use and surface oils of the skin will break down the materials of the CPAP mask and headgear. Positive airway pressure is applied to a mask through CPAP tubing attached to the device and humidifier. It is necessary to ensure that the tubing is always clean and in good condition. Lastly, it is paramount to keep CPAP filters clean by removing pollen, dust, or particles from traveling through the tubing and into the mask. Most insurance companies allow replacement supplies on a schedule. It is of greatest importance for the patient to understand the need for CPAP replacement parts and supplies.
Adherence Coaching
Many patients starting CPAP therapy have little problem adjusting to using a CPAP machine and mask. Others will require coaching and desensitizing techniques. It is crucial for patients to comprehend and fully commit to their therapy plan, which may necessitate guidance throughout the process. Implementing an adherence program to support and encourage patients towards successful treatment outcomes is also essential for achieving success. An effective adherence program should be tailored to individual patient needs and maintain a consistent schedule for contacting and coaching patients towards adherence to treatment protocols.
Resupply Partner
The last but possibly the most important key to a successful resupply program is having a resupply partner that will offer patients an avenue for timely resupply. The CPAP resupply program should provide various contact methods for patients. Educating patients about the timing and method of communication for replenishing disposable supplies is crucial for optimal treatment. Engaging in discussions with patients at the outset of treatment is essential for facilitating ongoing supply renewal. One impactful way to enhance the treatment plan is by assisting patients in ensuring that their resupply contact information is accurately stored on their mobile devices.
Conclusion
While OSA is a common sleep disorder, it is very treatable. Education on OSA, treatment with CPAP, importance of adherence and a great resupply partner are the keys to a truly successful resupply program.
Sources
Ling, Vanessa. Sleep Apnea Statistics and Facts You Should Know. October 04, 2023. Found on the internet at https://www.ncoa.org/adviser/sleep/sleep-apnea-statistics/
About
S3 ReSupply makes CPAP resupply simple. The management team at S3 has more than 50 years of DME experience working with many DMEs around the U.S. S3 has developed and provides a set of tools to optimize outreach, streamline workflow, enhance order rates, strengthen order values, and improve net margins all while focusing on great customer care. Visit S3 ReSupply to learn more.